Tesco Delivery Slots For Christmas

broken image


Christmas slots are on their way at Sainsbury's.Customers can book from 29 November to receive their delivery or collect their order on 20 December. Order from 30 November to receive or collect on 21 December, 1 December for 22 December, and lastly order on 2 December to receive or collect on 23 December. Tesco's website says: 'We're experiencing high demand for slots around Christmas'. At the moment, shoppers can book a click and collect slot or a flexi saver delivery slot.

Delivery

Tesco customers have been left furious after having to wait hours in a virtual queue to secure a Christmas delivery slot.

Customers

This morning the supermarket released slots for the week starting 21 December - but only to their delivery saver customers who pay a subscription fee.

But after waking up to log on at 7am, many complained they had still not been given a slot after two-and-a-half hours of waiting.

One person posted on Twitter: 'What an absolute joke. Been a delivery customer for years, have delivery saver.

Almost two and a half hours waiting and still in the queue 😡

— Sonia Bradley (@50N1ABR4DL3Y) November 13, 2020

'Went on at 6.45am. Been in the queue for two hours and 20 minutes. What is happening? Should I just shop elsewhere this Christmas?'

Advertisement

Another user posted: 'Been waiting 2.5 hours now (since 6.59) in a queue for Christmas slot. What's happening? Am I lost in cyber hell somewhere?'

Customers were faced with a message that read: 'You are currently in a queue - we'll put you through as soon as we can.'

Tesco delivery slots for christmas party

More from Business

On its Twitter page, the supermarket posted: 'A lot of customers are using our website and app at the moment. So we're temporarily using a virtual waiting room to help manage the flow.

'We're sorry if things take a bit longer than usual.'

Anyone else still in the online Tesco queue for a Christmas slot?! #tescopic.twitter.com/f4qKOrng2l

— SEN Resources Blog (@senresourceblog) November 13, 2020

While some were given slots after a long wait, others were unsuccessful and forced to shop for their Christmas dinner supplies elsewhere.

Those who did manage to book complained festive essentials like turkeys were not yet available.

There was also no mention of people on the government's vulnerable list, who are entitled to priority delivery slots because of coronavirus.

@Tesco been waiting 2.5 hours now (since 6.59) in a queue for Christmas slot. What's happening? Am I lost in cyber hell somewhere?

Tesco Delivery Slots For Christmas Day

— annie (@annie6724) November 13, 2020

Tesco Delivery Slots For Christmas Cards

A Tesco spokesman said: 'Demand for online slots over the festive period is high, and we have more slots this Christmas than ever before.

Tesco Delivery Slots For Christmas

Tesco customers have been left furious after having to wait hours in a virtual queue to secure a Christmas delivery slot.

This morning the supermarket released slots for the week starting 21 December - but only to their delivery saver customers who pay a subscription fee.

But after waking up to log on at 7am, many complained they had still not been given a slot after two-and-a-half hours of waiting.

One person posted on Twitter: 'What an absolute joke. Been a delivery customer for years, have delivery saver.

Almost two and a half hours waiting and still in the queue 😡

— Sonia Bradley (@50N1ABR4DL3Y) November 13, 2020

'Went on at 6.45am. Been in the queue for two hours and 20 minutes. What is happening? Should I just shop elsewhere this Christmas?'

Advertisement

Another user posted: 'Been waiting 2.5 hours now (since 6.59) in a queue for Christmas slot. What's happening? Am I lost in cyber hell somewhere?'

Customers were faced with a message that read: 'You are currently in a queue - we'll put you through as soon as we can.'

More from Business

On its Twitter page, the supermarket posted: 'A lot of customers are using our website and app at the moment. So we're temporarily using a virtual waiting room to help manage the flow.

'We're sorry if things take a bit longer than usual.'

Anyone else still in the online Tesco queue for a Christmas slot?! #tescopic.twitter.com/f4qKOrng2l

— SEN Resources Blog (@senresourceblog) November 13, 2020

While some were given slots after a long wait, others were unsuccessful and forced to shop for their Christmas dinner supplies elsewhere.

Those who did manage to book complained festive essentials like turkeys were not yet available.

There was also no mention of people on the government's vulnerable list, who are entitled to priority delivery slots because of coronavirus.

@Tesco been waiting 2.5 hours now (since 6.59) in a queue for Christmas slot. What's happening? Am I lost in cyber hell somewhere?

Tesco Delivery Slots For Christmas Day

— annie (@annie6724) November 13, 2020

Tesco Delivery Slots For Christmas Cards

A Tesco spokesman said: 'Demand for online slots over the festive period is high, and we have more slots this Christmas than ever before.

Tesco Delivery Slots For Christmas Bonus

'We are experiencing high volumes of traffic to our website and groceries app and are temporarily limiting the number of customers using it.'

Tesco Delivery Slots For Christmas Party

They apologised for the inconvenience and claimed home delivery and click and collect slots are still available for the Christmas period.





broken image